Take control of your domain

Having the domain and hosting your site under control, and eliminate the risk of breach of trust, we will take the actions that your company may undertake without relying on third parties.


It is common practice to leave at first domain control in the hands of web design agency or provider of accommodation. It is the most comfortable for all, the customer will not have to bother to learn the ins and outs of domain registration and the agency may maintain control over it. Under this scheme, the design agency or HSP (Hosting Service Provider) will feel the owners of the domain and act as such at the time when problems arise and the customer decides to take his role as owner.

This embarrassing situation happens every day to websites of companies. If you are not the owner of your domain, then the person who is able, if desired, to suspend the service, to publish different information, moving server and even sell the domain.

Sometimes ignorance, other times inadvertently, companies often give ownership of your domains to others, who in conflict situations caused by differences, failure to pay or simply as a result of poor service, they can act with intent, causing a serious problem to his company because they are the ones who have control over the domain.

Here are the areas in which you should have absolute control, that is, serve as a contact and have access credentials well established and guarded.

Domain Registration

The owners of the domain registrars are contacts and logging (recording) is the company that keeps track of the registration of domains. In the case of domains. Com, the record is NIC Mexico and domains. Com,. Net,. Info, etc.., There are several companies that serve as record, such as GoDaddy, Enom, Tucows, Network Solutions, Wild West Domains and Register, among hundreds of other registrars.

Additional registrant contact, a domain will have three contacts: technical, administrative and payment. However, the holder (owner) is the domain registrant contact and who can make all the changes on the domain, including the appointment of the other three contacts.

The holder of the domain must have a user ID and password that give access to the admin panel of the same. In addition, so that everything is in perfect order, the email address of contact should be one that you personally give, as it will be through it to receive all notices, including changing or password recovery.

Hosting / Control Panel

When you open a hosting contract, means a holder of the account registering the name, telephone and email contact. This person will get through that email address, credentials that will give you access to the control panel. In turn, through this panel, the account holder will have access to the various services offered by the hosting provider, such as login credentials, FTP, files, databases, email management, applications, services statistics, status of the domain, account limits and percentage of use, among others.

You as a company representative must have full control of the hosting service. That is, your name and email address should appear as a contact to the provider, so that when required any changes or account, whether you are the person who personally receive notifications.

Access credentials, just open the contract or when applying for security restore (some vendors do periodically), are sent only through email that is registered. If you want to have proper control, make sure that the contact address is a personal email that is always current and contact your provider if any change in the account.

CMS / Admin Panel

Many websites are designed using today's platforms CMS (content management system). By installing this software on the Web server that you have hired to host your site, register the login credentials of the lead manager. This administrator is the one with the power to set all global parameters, to create other users, and provide authority to control the overall management of CMS and its contents.

Upon completion of the project and once the website is published, it is desirable that those credentials that are normally discharged by the design firm, are now controlled by the client. You decide if you change or remain unchanged, depending on the agreement we reached with the design agency.

Exercising control

If you do not know who the current holder of the domain, do not worry it is very easy to know. All sites registrars offer domain information service known as "whois". If your domain ends in. Com, NIC Mexico offers the service "Domain Whois" that you can easily locate the navigation menu. For domains. Com. Net. Info, etc.., Visit the site directly from any of the registrars listed above or search on Google any of the hundreds of sites offering this information service, using phrases such effect search as "domain lookup" or "domain name search". Such sites will tell you the domain name, registrar, registrant, contacts, dates of registration, expiration and name of the server that is hosting your domain.

The central point of control over the domain and hosting is in the login credentials and email account that has registered as a contact. Any changes must be requested through that account and all notices, including issuing new credentials will come through it.

In case you are not the current owner of your domain, visit NIC Mexico or register for the site that was reported through the "whois" register as a contact and then go to the registrant's current owner, who should be maintaining a good relationship, so that he / she applies to register the change and you appear as a starter.

For the hosting service, is sometimes contracted with an intermediary (reseller hosting). If for some reason you do not want to work more with the intermediary company, there are procedures for changing the service account and hire directly from the accommodation.

If acquired by the commitment and go to the right people, put in order a domain should not take you more than 72 hours. Things get tricky when the current owner / contact is displayed for some reason reluctant to change, but will eventually have to bow to pressure from the company. In extreme cases, you will have to go to the appropriate bodies through legal channels.

Experience tells us that when the domains are not under the control of customers, is in most cases to a lack of knowledge on the subject and laziness of not taking the time to put things in order.